Simplinx Vulnerability Disclosure Policy
Simplinx Ltd. is committed to ensuring the safety and security of our customers. We take the security of our products, solutions and systems seriously, and we value the security community. We recognize that the work the community does is important in continuing to ensure safety and security for all of our customers.
We have developed this policy to both reflect our corporate values and to uphold our legal responsibility to good-faith security researchers that are providing us with their expertise. This disclosure of security vulnerabilities helps us ensure the security and privacy of our users. If you discover a product or website vulnerability, please notify us using the guidelines below.
We require that all researchers:
- Make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction of data during security testing;
- Perform research only within the scope set out below;
- Use the identified communication channels to report vulnerability information to us; and
- Keep information about any vulnerabilities you’ve discovered confidential between yourself and Simplinx Ltd. until we’ve had 60 days to resolve the issue.
If you follow these guidelines when reporting an issue to us, we commit to:
- Not pursue or support any legal action related to your research;
- Work with you to understand and resolve the issue quickly (including an initial confirmation of your report within 72 hours of submission);
- Recognize your contribution on our Security Researcher Hall of Fame, if you are the first to report the issue and we make a code or configuration change based on the issue.
- Simplinx Products
Out of scope
In the interest of the safety of our users, staff, the Internet at large and you as a security researcher, the following test types are excluded from scope:
- Findings derived primarily from social engineering (e.g. phishing, vishing)
- Findings from products, applications or systems not listed in the ‘Scope’ section
- UI and UX bugs and spelling mistakes
- Network level Denial of Service (DoS/DDoS) vulnerabilities
How to report a security vulnerability?
If you believe you’ve found a security vulnerability in one of our products or platforms please send it to us by emailing firstname.lastname@example.org. Please include the following details with your report:
- Description of the location and potential impact of the vulnerability;
- Identity of known affected products and software/hardware versions
- A detailed description of the steps required to reproduce the vulnerability (POC scripts, screenshots, and compressed screen captures are all helpful to us); and
- Your name/handle.
If you’d like to encrypt the information, please use our PGP key .
V1.0 (2020-06-01): First Release